Order conditions


We ship twice a week with austrian post.
There can be extra costs (customs, taxes) for shipments into non-EU-countries
more infos  


will be calculated at checkout based on the weight of all items ordered.

since the pandemic troubles with postal services please be aware that there can be delays.
we ship all packages registered now.

IF you see a damage to the package you have to claim with the mailman right away and only sign for it "under reserve".  otherwise we can't do a damage-claim with the post service. please take a foto of the damaged package as well.


Paypal, bank-transfer (euro-transfer within the EU only), pickup at office/store

Paypal: office@trost.at

Bank account details will appear on your invoice mail
use IBAN and BIC for moneytransfers within the EU - EUROTRANSFER

We do not accept bank cheques, postal money orders or international money orders.

if you send cash please conceal it well and send the letter REGISTERED (if not, it's your risk!) to


westbahnstrasse 16
A-1070 wien, austria

office hours:
mon to fri 11.00 to 19.00,
sat 11 – 18.00